Customer Feedback We appreciate hearing from you. OK Question Title * 1. Did our Sales/Customer Service representatives understand your business needs and strive to meet them? Yes, did a good job Not sure Tried but failed Didn't understand our needs OK Question Title * 2. Tell us about our customer service Yes No Not Sure Were your questions/inquires answered promptly and correctly? Were your questions/inquires answered promptly and correctly? Yes Were your questions/inquires answered promptly and correctly? No Were your questions/inquires answered promptly and correctly? Not Sure Were our quotes prompt and complete? Were our quotes prompt and complete? Yes Were our quotes prompt and complete? No Were our quotes prompt and complete? Not Sure Is our invoicing and other paperwork easy to read and understand? Is our invoicing and other paperwork easy to read and understand? Yes Is our invoicing and other paperwork easy to read and understand? No Is our invoicing and other paperwork easy to read and understand? Not Sure OK Question Title * 3. How do we compare to our competition? I prefer Brunson I prefer others Not sure OK Question Title * 4. Are our prices competitive? Yes No Not sure OK Question Title * 5. How do we rate against the competition? Very likely Somewhat likely Unlikely Not sure How likely are you to recommend us to a colleague? How likely are you to recommend us to a colleague? Very likely How likely are you to recommend us to a colleague? Somewhat likely How likely are you to recommend us to a colleague? Unlikely How likely are you to recommend us to a colleague? Not sure What is your probability of purchasing from us again? What is your probability of purchasing from us again? Very likely What is your probability of purchasing from us again? Somewhat likely What is your probability of purchasing from us again? Unlikely What is your probability of purchasing from us again? Not sure OK Question Title * 6. Please rate your overall customer satisfaction with us Very satisfied Somewhat satisfied Not sure Somewhat unsatisfied Very unsatisfied OK Question Title * 7. Have you purchased products from us? Yes No OK NEXT
